Railroads must be more sensitive to the needs of their customers. Railcars should have trip plans that are updated on a timely basis to the customer. The railroad should plan on delivering cars with consistency. It would be nice to be able to give customers a 4-hour delivery window and hit it on a regular basis.
If you could implement one change to how the rail network operates, what would it be and why? (David Sellers)
Published June 18, 2020by David Sellers - STC, Inc. (Formerly the AVP of Automotive at TTX)in Ask The Experts Q&A