Trends are always changing, but one thing is certain for all companies, a digital presence is necessary. Whether consumers are looking for a brick-and-mortar or digital solutions, for 68% of B2B buyers, they prefer to research independently online before engaging with a company. Don’t fall behind your competitors. Develop and strengthen your digital strategy for 2020 to remain relevant, stay-up-to-date, and reach new audiences.
For high-tech firms, it’s crucial to offer a strong digital presence in a saturated market. You need a presence that caters to your audience, and as Baby Boomers and Gen Xers age, you must incorporate ways to connect with more Millennials and Gen Zers.
According to Arketi group, one-third of millennials have the budget and authority to make enterprise technology purchases of $10,000 or more. Millennials were raised in a digital world and expect digital conveniences.
Digital strategy for 2020 focus areas
Here are the top four digital strategy focus areas that will help bolster your company, setting you apart from the competition.
Website: avoid user experience mistakes
Consider your audience as you develop your digital strategy for 2020. Good web design is crucial to:
- Brand establishment
- User engagement with your online content,
- Promotion of your goods and services
Remove engagement hurdles by creating a mobile responsive website with clear messaging and good user experience. If a site isn’t optimized, mobile users are five times more likely to abandon a task. And, let’s not forget that 79% of users that don’t automatically find what they are looking for will jump to another site to continue their search.
Social Media: Get the word out
Social media is a popular and versatile tool. With 3.2 billion people on social media, you don’t want to leave that opportunity open for your competitors to grab.
Social media is a great tool for sharing content and getting the word out about your company. Here’s the thing though…you’ve gotta engage with your audience to maximize your outreach. Answer questions, comment, offer exclusive opportunities and be active where your buyers are. Research shows that companies that engage with social selling get 119% better return on their investment.
Content: Consider your buyers
Write and feature content that engages your buyers. and speaks to the different stages of the buyer’s journey. Offer various types of content for different kinds of buyers and make sure they can easily find your content on your website, through search engines, and on social. . According to the Content Marketing Institute, content marketing gets three times more leads than paid search advertising.
Buyers, especially Millennials, like to research before they engage with a company. Blog posts, videos, infographics, and more, when presented at the right stage of purchase and to the right audience, help to create an effective content strategy that will increase your conversions. To best attract your customers at the right time, mix in multiple content types:
- eBooks/Pillar Pages
- Video – incorporate throughout your site with client testimonials, company overview, vlogs, etc.
SEO: Be visible in search
There are 3.5 billion people on social media. That’s a buttload of people! Google, the most popular search engine, sees an estimated 5.8 billion searches performed every single day. Organic search engine optimization (SEO), meaning potential customers finding your company through a search, is 5.66 times better than paid search ads.
To improve your odds at ranking higher on the search and attracting the right audience, work to optimize your website and content by improving your on-page, off-page, and technical components.
- ON-PAGE: This refers to the keywords, titles, and text on different types of content on your site.
- OFF-PAGE: Work on developing a portfolio and establishing a strong presence in the industry by increasing your outreach to popular organizations and publications.
- TECHNICAL: Reduce and eliminate errors that might cause confusion to your readers and to search engine crawlers.
Get your digital strategy checklist for 2020
Most millennials start problem-solving through search engines. If you don’t appear in the results and don’t have accessible or applicable content, your buyers will go to your competitors. Don’t close yourself off; increase your potential by including your website, social media, content, and SEO in your plan.
Use our B2B Digital Strategy Checklist to quickly identify areas of improvement and growth that will elevate your company above your competitors. Reap the benefits of developing a digital strategy that works!
We’re here to make you productive, effective and successful with your content and inbound marketing. Get business results. Get recognized.