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  5. If you could implement one change to how the rail network operates, what would it be and why? (Richard Stroot)

If you could implement one change to how the rail network operates, what would it be and why? (Richard Stroot)

Richard Stroot - Principal, Rail Executable Solutions, LLC
Richard Stroot

Go back to customer service, not pure OR goals. Service has deteriorated and lost volume to trucks.

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