Railroad and Transload Operations

You have an operation to run. Commtrex can set up your back-office for success with value-added services and supplemental support.

Optimize Your Back-Office Operations With Commtrex

Our team of experienced rail professionals provides railroad software systems, revenue protection, and customer support services that save operators time, leverage automation, and accelerate the order-to-cash process.

Commtrex's value-added services provide railroads and transloaders with supplemental support.

Railroad Operations - Services And Support

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Operations/TMS Optimization Services

  • General tariff design and maintenance
  • Master/customer file standardization
  • Inbound waybill que organization and validation
  • Operational automation (blocking rule) setup and support
  • Crew reporting error corrections
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Revenue/RMS Optimization Services

  • Rate tariff design and maintenance
  • Charge table standardization
  • Revenue automation (blocking rule) setup and support
  • Interline Settlement System (ISS) setup, revenue rating, and support
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Customer Interfacing Services

  • Railroad system training
  • Account maintenance
  • Invoice dispute (validation and resolution) management
  • Offline carload visibility and tracking
  • In-transit exception management and intervention

Transload Operations - Services And Support

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Operations Optimization

  • Inbound pipeline reporting
  • Inventory management
  • Demurrage administration
  • Unloading/Loading performance reporting
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Customer Interfacing Services

  • Rail transportation coordination and planning
  • Carload tracking and visibility reporting
  • Exception management and intervention
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