Optimize Your Back-Office Operations With Commtrex
Our team of experienced rail professionals provides railroad software systems, revenue protection, and customer support services that save operators time, leverage automation, and accelerate the order-to-cash process.
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Railroad Operations - Services And Support
Operations/TMS Optimization Services
- General tariff design and maintenance
- Master/customer file standardization
- Inbound waybill que organization and validation
- Operational automation (blocking rule) setup and support
- Crew reporting error corrections
Revenue/RMS Optimization Services
- Rate tariff design and maintenance
- Charge table standardization
- Revenue automation (blocking rule) setup and support
- Interline Settlement System (ISS) setup, revenue rating, and support
Customer Interfacing Services
- Railroad system training
- Account maintenance
- Invoice dispute (validation and resolution) management
- Offline carload visibility and tracking
- In-transit exception management and intervention
Transload Operations - Services And Support
Operations Optimization
- Inbound pipeline reporting
- Inventory management
- Demurrage administration
- Unloading/Loading performance reporting
Customer Interfacing Services
- Rail transportation coordination and planning
- Carload tracking and visibility reporting
- Exception management and intervention
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